---
title: "Clorox security incident"
description: "What the retained public evidence establishes about the Clorox incident, its attack path, impact, and response."
incident_type: "Cybersecurity incident"
status: "active"
last_modified: "2026-09-19"
canonical_url: "https://www.ally.security/incidents/clorox-security-incident-2023"
markdown_url: "https://www.ally.security/incidents/clorox-security-incident-2023.md"
stix_url: "https://www.ally.security/incidents/clorox-security-incident-2023/stix.json"
---

# Clorox security incident

Scattered Spider; help-desk social engineering. Months of product shortages.

Last modified Sep 19, 2026 · 1 source

## Summary

- **Environment:** Consumer goods
- **Operational impact:** Months of product shortages
- **Financial impact:** No financial figure is established by the reviewed source evidence

## What happened

In 2023, Clorox experienced an incident in its consumer goods environment. The retained source describes the attack path as follows: Scattered Spider; help-desk social engineering. [1](#source-1)

The documented consequence was: Months of product shortages. [1](#source-1)

## Impact

- Documented impact: Months of product shortages. [1](#source-1)
- No financial loss, ransom amount, recovery cost, or regulatory penalty is established by the reviewed source evidence.

## Threat Group & Attack Vector

The retained source describes the attack path as follows: Scattered Spider; help-desk social engineering. The canonical record does not add intrusion steps beyond those supported by the source. [1](#source-1)

### Actors

- **Scattered Spider** — identified in the supported attack description. [1](#source-1)

### TTPs

- No specific MITRE ATT\&CK technique is currently mapped for this case.

## Response

The retained source describes system restoration or operational recovery work. [1](#source-1)
The retained source describes a forensic or specialist investigation of the incident. [1](#source-1)

This account is bounded to [The Clorox Company 2024 Proxy Statement](https://www.sec.gov/Archives/edgar/data/21076/000155278124000563/e24323_clx-def14a.htm). Details absent from that evidence are left unresolved rather than inferred. [1](#source-1)

## Assets

[Download the case-scoped STIX 2.1 bundle](<https://www.ally.security/incidents/clorox-security-incident-2023/stix.json>)

## Sources

Primary source records used to research this incident.

<a id="source-1"></a>

### The Clorox Company 2024 Proxy Statement

regulatory · The Clorox Company

<https://www.sec.gov/Archives/edgar/data/21076/000155278124000563/e24323_clx-def14a.htm>

<details>
<summary>Evidence ledger</summary>

Review the supporting structured claims.

1. **Resulted In · 86% confidence · current**  
   Clorox security incident: Scattered Spider; help-desk social engineering.
2. **Resulted In · 90% confidence · current**  
   Clorox security incident: The retained source describes a forensic or specialist investigation of the incident.
3. **Resulted In · 90% confidence · current**  
   Clorox security incident: The retained source describes system restoration or operational recovery work.
4. **Resulted In · 90% confidence · current**  
   Clorox security incident: Months of product shortages.
5. **Resulted In · 100% confidence · current**  
   Clorox security incident: The reviewed source documents the clorox security incident involving Clorox.
6. **Affected Organization · 100% confidence · current**  
   Clorox security incident: Clorox

</details>