Incident BriefingsClorox security incident

Clorox security incident

Scattered Spider; help-desk social engineering. Months of product shortages.

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Summary

  • Environment: Consumer goods
  • Operational impact: Months of product shortages
  • Financial impact: No financial figure is established by the reviewed source evidence
  • Record status: Developing record. Reviewed September 19, 2026; updated as evidence emerges.

What happened

In 2023, Clorox experienced an incident in its consumer goods environment. The retained source describes the attack path as follows: Scattered Spider; help-desk social engineering. [1]

The documented consequence was: Months of product shortages. [1]

Impact

  • Documented impact: Months of product shortages. [1]
  • No financial loss, ransom amount, recovery cost, or regulatory penalty is established by the reviewed source evidence.

Threat Group & Attack Vector

The retained source describes the attack path as follows: Scattered Spider; help-desk social engineering. The canonical record does not add intrusion steps beyond those supported by the source. [1]

Actors

  • Scattered Spider — identified in the supported attack description. [1]

TTPs

  • No specific MITRE ATT&CK technique is currently mapped for this case.

Response

The retained source describes system restoration or operational recovery work. [1] The retained source describes a forensic or specialist investigation of the incident. [1]

This account is bounded to The Clorox Company 2024 Proxy Statement. Details absent from that evidence are left unresolved rather than inferred. [1]