---
title: "British Airways / BBC / Boots (via Zellis payroll) security incident"
description: "What the retained public evidence establishes about the British Airways / BBC / Boots (via Zellis payroll) incident, its attack path, impact, and response."
incident_type: "Cybersecurity incident"
status: "active"
last_modified: "2026-09-19"
canonical_url: "https://www.ally.security/incidents/british-airways-bbc-boots-via-zellis-payroll-security-incident-2023"
markdown_url: "https://www.ally.security/incidents/british-airways-bbc-boots-via-zellis-payroll-security-incident-2023.md"
stix_url: "https://www.ally.security/incidents/british-airways-bbc-boots-via-zellis-payroll-security-incident-2023/stix.json"
---

# British Airways / BBC / Boots (via Zellis payroll) security incident

MOVEit/Cl0p. UK payroll processor Zellis breach exposed employee data across multiple large UK employers.

Last modified Sep 19, 2026 · 1 source

## Summary

- **Environment:** Aviation, Media, Retail (UK)
- **Operational impact:** UK payroll processor Zellis breach exposed employee data across multiple large UK employers
- **Financial impact:** No financial figure is established by the reviewed source evidence

## What happened

In 2023, British Airways experienced an incident in its aviation, media, retail (uk) environment. The retained source describes the attack path as follows: MOVEit/Cl0p. [1](#source-1)

The documented consequence was: UK payroll processor Zellis breach exposed employee data across multiple large UK employers. [1](#source-1)

## Impact

- Documented impact: UK payroll processor Zellis breach exposed employee data across multiple large UK employers. [1](#source-1)
- No financial loss, ransom amount, recovery cost, or regulatory penalty is established by the reviewed source evidence.

## Timeline

### June 5, 2023 — Documented public update

The [BBC, British Airways and Boots caught up in MOVEit cyber incident](https://www.bbc.com/news/technology-65814104) records the incident facts used in this briefing. [1](#source-1)

### September 19, 2026 — Briefing updated

This briefing was last reviewed and updated on September 19, 2026.

## Threat Group & Attack Vector

The retained source describes the attack path as follows: MOVEit/Cl0p. The canonical record does not add intrusion steps beyond those supported by the source. [1](#source-1)

### Actors

- **Cl0p** — identified in the supported attack description. [1](#source-1)

### TTPs

- No specific MITRE ATT\&CK technique is currently mapped for this case.

## Response

The reviewed source does not describe containment, notification, or restoration steps in enough detail to summarize them responsibly.

This account is bounded to [BBC, British Airways and Boots caught up in MOVEit cyber incident](https://www.bbc.com/news/technology-65814104). Details absent from that evidence are left unresolved rather than inferred. [1](#source-1)

## Assets

[Download the case-scoped STIX 2.1 bundle](<https://www.ally.security/incidents/british-airways-bbc-boots-via-zellis-payroll-security-incident-2023/stix.json>)

## Sources

Primary source records used to research this incident.

<a id="source-1"></a>

### BBC, British Airways and Boots caught up in MOVEit cyber incident

news · BBC

<https://www.bbc.com/news/technology-65814104>

<details>
<summary>Evidence ledger</summary>

Review the supporting structured claims.

1. **Affected Organization · 100% confidence · current**  
   British Airways / BBC / Boots (via Zellis payroll) security incident: BBC
2. **Affected Organization · 100% confidence · current**  
   British Airways / BBC / Boots (via Zellis payroll) security incident: Zellis
3. **Resulted In · 88% confidence · current**  
   British Airways / BBC / Boots (via Zellis payroll) security incident: MOVEit/Cl0p.
4. **Affected Organization · 100% confidence · current**  
   British Airways / BBC / Boots (via Zellis payroll) security incident: British Airways
5. **Occurred At · 100% confidence · current**  
   Documented public update: 2023-06-05
6. **Resulted In · 85% confidence · current**  
   British Airways / BBC / Boots (via Zellis payroll) security incident: UK payroll processor Zellis breach exposed employee data across multiple large UK employers.
7. **Affected Organization · 100% confidence · current**  
   British Airways / BBC / Boots (via Zellis payroll) security incident: Boots
8. **Resulted In · 100% confidence · current**  
   British Airways / BBC / Boots (via Zellis payroll) security incident: The reviewed source documents the british airways / bbc / boots (via zellis payroll) security incident involving British Airways, BBC, Boots, Zellis.

</details>